Ordering from Mr Supps means you accept the terms and conditions below:
Buyers need to specify “Permission to leave the order without a signature" OR "Signature required" at checkout. Failing to do so will automatically select best option depending on your address type.
1. We use Australia Post and Startrack premium service to deliver our goods.
2. Permission to leave the order without a signature: Courier will deliver your order without a signature. If you are not home the courier will leave your order at your door. (Orders over 10kg will require signature upon delivery)
3. Signature required: If you live in a location where it is impractical for your order to be left without a signature (e.g apartment/unit etc), you MUST choose signature required
4. P.O. BOX: We send to P.O BOXES using regular post with Australia post.
5. UNDELIVERABLE ORDERS: If your order is declared undeliverable (e.g security access building or incorrect address provided, business name not on building etc..) or no one available to accept parcel, you will need to pay $15.00 RE-DELIVERY once it is returned back to us by our couriers.
Please make sure there is always someone at the premises to accept your parcel.
TRACKING YOUR ORDER: If you would like to track the status of your order please feel free to contact us at any time.
CUT OFF TIME: Once item(s) is paid for goods will be sent out on the same day considering payment is made before 3pm N.S.W time.
PLEASE INSURE THAT YOU PROVIDE US WITH ACCURATE DELIVERY DETAILS BEFORE CHECKING OUT!